Cancelling or rescheduling
Please let the salon know as early as you can if your plans change. You can manage your booking from your confirmation email.
Good to know
- Appointments require a valid card on file to secure your booking.
- Please arrive on time with clean, makeup-free lashes to receive your full service time.
- Cancellations or rescheduling must be made at least 24 hours in advance to avoid a cancellation fee.
- No-shows and same-day cancellations may be charged up to 100% of the scheduled service.
- Clients arriving more than 15 minutes late may need to reschedule and may still be charged a fee.
- Lash fills must have at least 40% of extensions remaining; otherwise, a full set may be required.
- All services are non-refundable, but please contact us within 72 hours if you experience excessive shedding or have concerns.
- For safety and relaxation, please avoid bringing children or additional guests unless approved in advance.
