Great sets that
get reviewed and rebooked.
Scan to install on your iPhone or iPad
Finish the set, and it does the rest.
The two things that grow a lash business, reputation and retention, both happen after the client leaves the chair, which is exactly when a busy tech forgets to act. Lash Create ties them to one moment. When you mark an appointment complete, the client is sent their aftercare and a review link, automatically.
Automated post-appointment follow-ups — reminders and aftercare emails — can reduce no-shows by up to 70% and materially lift 12-month retention.
No chasing for reviews, no forgetting to send aftercare. You do the lashes, and the follow up that keeps clients coming back looks after itself.
“Best lashes I’ve ever had — I booked my next set before I even left.”
Feedback that belongs to you.
Reviews collected inside Lash Create sit with your profile and your booking site, not on a platform you do not control. And they arrive at the best possible moment, right after a great set.
Asked at the right time
Completing an appointment sends the review link, so the ask lands while the client is happiest, not days later when the moment has passed.
On your profile
Your reviews build a wall of feedback on your booking site and your directory listing, working for you every time someone new lands on the page.
Show your best work
Turn reviews on or off and set a minimum star rating for what shows, so your public feedback reflects the quality you deliver.
Books the next client
New clients read the reviews and book with confidence, so the feedback from one set quietly wins you the next.
More bookings. Better retention. Less admin.
The same app books the client, saves the design, takes the payment and follows up, so nothing slips and your calendar stays full.
Client records (CRM)
Every client with photos, past designs, health notes and rebook date.
Booking & calendar
A lash-native calendar with per-style pricing and fill-cycle reminders.
Online booking page
Your own booking link, deposits and confirmations handled.
Salon website builder
Pick a designer template, live on your own link with booking built in.
Payments & insights
See what every visit earned and what your busiest styles are.
Lash mapping & design
Map every set on a real photo, layer styles and curls, save to the client.
Every client leaves with the right instructions.
A set that is cared for lasts longer, looks better and brings the client back on schedule. Aftercare is emailed automatically when you finish the appointment, so nobody leaves without knowing how to protect their lashes, and you never have to remember to send it.
- Sent automatically when the appointment is done
- Set it per service or per salon, with a sensible default
- Better retention, because sets last longer
- Keep them dry for the first 24 hours
- Avoid oil-based cleansers and makeup
- Brush gently with your spoolie each morning
- Book your infill in 2 to 3 weeks
Why your reviews should not live on Google
Google reviews sit on a platform you do not own, are awkward to ask for, and send the client away from your booking page to leave one. So most techs never build the wall of feedback their work deserves. Reviews in Lash Create flip that. The ask goes out the second you finish the set, when the client is thrilled with her lashes, and the review lands on your own profile and booking site where the next client will read it. It is your reputation, gathered at the right moment, kept where it works for you.
Aftercare is retention in disguise
Aftercare looks like a courtesy, but it is really retention. A client who knows how to look after her set keeps it looking fuller for longer, which means she comes back on time instead of stretching an infill and drifting off. Because the aftercare goes out the moment you mark the appointment complete, on the same loop as your bookings and client records, every single client gets it, every single time, with nothing left to your memory at the end of a long day.
Built in reviews & aftercare vs doing it by hand
| What it takes | Google & manual | Separate tools | Lash Create |
|---|---|---|---|
| Review asked automatically | No | Sometimes | On completion |
| Reviews you own | No | Varies | Yes |
| Choose what shows | No | Rarely | Minimum star rating |
| Aftercare sent every time | If you remember | Manual list | Automatic |
| Per service instructions | No | No | Yes |
| Tied to the booking | No | No | Yes |
| Reviews shown on your site & directory | Google-hosted only | Their platform | On your site and directory |
| Per-service, per-salon, with default fallback | One-size-fits-all | One template | Service, salon, or fallback |
Collect reviews and send aftercare today
Get Lash Create on the App StoreReviews and aftercare, on autopilot.
A review and aftercare system made for lash techs, wired to the booking behind it.
Salon reviews you actually collect
Salon reviews only grow if the ask is automatic. Here completing an appointment sends the review link, so you gather feedback at the moment the client is happiest.
Lash reviews that live on your profile
Lash reviews sit with your booking site and your directory listing, working for you instead of on a platform you do not control.
Aftercare instructions sent for you
Aftercare instructions go out automatically when the set is finished, so every client leaves knowing how to protect their lashes.
Salon aftercare per service
Salon aftercare can be set per service or per salon with a sensible default, so a classic set and a volume set each carry the right advice.
Review requests at the right moment
Review requests land right after the appointment, on the same loop as your bookings, when a client is most likely to say yes.
Lash retention that runs itself
Good aftercare is lash retention in disguise. Sets that are cared for last longer, so clients come back on time without you having to chase.
Frequently asked questions
How do I collect reviews?
When you mark an appointment complete, the client is sent a review link automatically. You collect your own reviews inside Lash Create, so you build a wall of feedback that belongs to you rather than a third party.
Is aftercare sent automatically?
Yes. Finishing an appointment emails the client their aftercare, so they leave with the instructions to protect the set, without you having to remember to send anything.
Can I set different aftercare for different services?
Yes. Aftercare can be set for a service or for the whole salon, and falls back to a sensible default, so a classic set and a volume set can each carry the right instructions.
Can I choose which reviews show publicly?
Yes. You can turn reviews on or off and set a minimum star rating for what shows, so your public feedback reflects your best work.
Why not just use Google reviews?
Google reviews live on someone else's platform and can be hard to gather. Reviews in Lash Create are collected right after the appointment, when the client is happiest, and they sit with your profile and your booking site.
Does this help me keep clients?
Yes. Good aftercare keeps a set looking better for longer, which brings clients back on time, and the review request arrives at the moment they are most likely to say yes.